This Refund Policy applies to all services, subscriptions, and software products provided by India Tax Info Private Limited (“Company”, “we”, “our”, or “us”), including but not limited to Glamee Salon Management Software.
By making a payment to India Tax Info Private Limited, you agree to the terms outlined in this Refund Policy.
1. Nature of Services
India Tax Info Private Limited provides digital services, software solutions, subscriptions, and professional services. Due to the nature of these services, refunds are limited and subject to the conditions mentioned below.
2. Eligibility for Refund
Refunds will be considered only in the following cases:
● Duplicate payment made by the customer
● Payment deducted but service or software access not activated due to a technical issue from our side
● Incorrect amount charged due to a system or billing error
All refund requests are subject to verification and approval by the company.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
● Change of mind after purchase or subscription
● Partial use of services or subscription period
● Delay or non-usage by the customer
● Cancellation after service activation
● Dissatisfaction based on expectations not explicitly agreed in writing
● Business loss or indirect damages
4. Subscription Cancellation
Customers may cancel their subscription at any time. However:
● Cancellation does not make the customer eligible for a refund
● Access to the service will remain active until the end of the current billing cycle
5. Refund Request Process
To request a refund, customers must contact us with the following details:
● Registered name / business name
● Registered email or mobile number
● Payment receipt or transaction ID
● Reason for the refund request
Refund requests must be submitted within 7 working days from the payment date.
6. Refund Timeline
Once approved, refunds will be processed within 7–10 working days and credited to the original payment method used at the time of purchase.
7. Right to Modify Policy
India Tax Info Private Limited reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective once published on our website.
9. Contact Us
For refund-related queries, please contact:
Email: support@glameesalon.com
Phone: +91-8130491314
Address: RZ-C-65,Mahavir Vihar,Above HDFC ATM, Near Police Station, Dwarka Sec.-1,New Delhi-110075